Call center staff jobs in Kuwait City

 ...This is a full-time on-site Call Center Associate role located in Ardiya. Call Center Associates will be responsible for providing exceptional customer service and support to customers through call center channels. Typical day-to-day tasks associated with this role include... 

 ...customer inquiries and complaints. Building sustainable relationships and engaging customers Following up complicated customer calls where required Obtaining and evaluating all relevant data to handle complaints and inquiries Recording details of comments,... 

 ...Manage inbound and outbound calls in a timely manner. Analyze client requirements and offer the best possible solution or information. Provide information to the customer about our products and create lead using proper lead type. Take the initiative to build fruitful... 

 ...proper documentation of all related processes. Closure of all call-outs and submission of accurate and complete job cards....  ...detail Good interpersonal skills to work with management and staff at all levels Goal-oriented, organized team player Benefits... 

- Good communication skills - Able to join immediately - Prefer Bilingual - Must have similar experience - Able to work flexible hours..... - Market standard salary - Free Transportation (Major Kuwait areas only) - Free Food - Self medical insurance - Every...

 ...The Chief of Staff drives improvement in our global support organization. With your insights into engineering, operations and management...  ...want to do with open source, from the largest clouds and data centers to the smallest connected devices. Our support organisation is the... 

 ...About the Role: As a Staff Data Scientist, you’ll play a pivotal role in building and scaling our machine learning and generative AI capabilities. From designing robust ML models to implementing bias mitigation strategies, you’ll lead efforts to ensure ethical AI practices... 

 ...Regional Director - Oxford Learning Center Regional Director - Oxford Learning Center ABS Kuwait City, Kuwait Posted 12 days...  ...administration. Consistently evaluate the performance of the staff within the region and conduct monthly meetings to offer strategic... 

 ...education requirement. Job Description: Logistics Operations Center (LOC) SupervisorCurrent Ops (MOC) The Logistics Operations Center...  ...weekly through CDRL input requirements. # Ensures assigned staff is properly trained to perform mission-related analysis including... 

 ...Overview **This position is physically located in Kuwait in support of LOGCAP** ~ This position is for the Management Operations Center Manage (MOC) supporting the LOGCAP V KU/APO Task Order in Kuwait, Qatar, and other AORs. The MOC Manager support role is expected... 

 ...Answer all in-coming telephone calls and dispose of properly via appropriate transfer, taking down message or follow-up and return call Route all calls to and from the call center. Routinely checks the queue to monitor calls holding Route all calls appropriately... 

 ...School or secretarial certification Strong English and Arabic language skills (written and spoken 2+ Years of experience as a Call Center Agents Responsibilities Handle inbound and outbound calls. Identify the needs of customers, provide accurate... 

 ...Inbound and Outbound Calls: Handle incoming and outgoing calls in a professional and courteous manner. Answer patient inquiries, schedule appointments, and provide information about clinic services. Appointment Scheduling: Efficiently schedule patient appointments... 

1. Answering incoming calls from customers or clients and addressing their inquiries or concerns in a professional manner. 2. Making outbound calls to customers or clients for various reasons, such as follow-ups, surveys, or sales pitches. 3. Providing information... 

 ...Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics...  ...and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way... 

 ...Supervise and coordinate the activities of the call center team to ensure smooth operations and optimal performance. Monitor call center metrics, such as call volume, wait times, and resolution rates, and take necessary actions to meet performance targets and service... 

Bachelor's degree in computer or related field. 4 to 6 years of experience as a help desk support. Excellent knowledge of Microsoft Office applications (Word, Excel, PowerPoint and Outlook). Excellent knowledge of standard Windows edition (troubleshooting, configuration...

 ...the founders: personal assistance, daily schedule and email management assistance Office representative: answer inquiries, phone calls and emails Requirements Must be energetic Must have good communication skills (verbal and written) Accurate at work Attentive... 

 ...policies are being applied. Responsibilities and Obligations: Responsible for all administrative work related to the maintenance and Staff issues in the accommodation. Updates regularly the accommodation plan and rooms inventory. Responsible for incidents in the... 

Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality ...