...A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
A Director of Operations is responsible for the effective operational management of...
...A Spa Therapist within Waldorf Astoria Kuwait effectively demonstrates the Waldorf Astoria Hotels Service Delivery Standards through... ...standards.
~ Report any incidents or odd behavior to the Spa Director and or Spa Supervisor.
~ Ensure correct amounts of treatment products...
...Produce quotations and written confirmation to all clients
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Monitor customer satisfaction...