# Inbound Calls: Handle inbound calls from customers regarding orders, billing inquiries, product support, account management, and general assistance.... ...appointments, conduct surveys, and promote products or services. Maintain professionalism and courtesy during outbound...
...Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied... ...customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting,...
...Job Description
Position Overview:
The Customer Experience Specialist will be responsible for ensuring that every customer interaction reflects our brand's values of exceptional service and satisfaction. This role requires a dedicated professional with outstanding...
Customer Service Agent
Job Location : Kuwait
Job Details :
• Minimum of 3 years of experience in customer service or customer experience roles, preferably in the retail industry.
• Fluent in both Arabic and English, with excellent written and verbal communication...
...Attend and manage formal calls and provide accurate and concise... ...Assess the exact requirements of customers and provide appropriate solutions... ...Offer optimum call support service by initiating conversations in... ...responsibilities of a call center agent or associate.
Strong phone...
1) Handle inbound and outbound calls to customers and clients.
2) Identify the needs of customers, resolve issues, and provide solutions and prepare schedule for daily order.
3) Upsell other products wherever possible.
4) Ensure to follow up with the customer and...
...stands, reporting damage and keeping them looking amazing for the customers that visit the store.
This role will be full time, 5 days... ....
Merchandising experience.
Excellent customer service skills.
Excellent communication skills.
Attention to...
...Respond to customer inquiries and provide comprehensive information about our products and services
Resolve customer issues efficiently and professionally, ensuring a high level of customer satisfaction
Assist customers with order processing, billing inquiries,...
...Job Description:
Handle inbound and outbound customer calls in a professional and courteous manner.
Provide information, answer inquiries... ...customer issues.
Upsell or cross-sell products and services when appropriate.
Stay updated on company products, services...
...include but not limited to:
Identifying customers’ needs, clarify information, research... ...customers
Following up complicated customer calls where required
Obtaining and... ...resolving customer complaints regarding to service problems
Reporting upper management on...
...DUTIES AND RESPONSIBILITIES:
Improving customer service experience, creating engaged customers, and facilitating organic growth.
Taking ownership of customers' issues and following problems through to resolution.
Setting a clear mission and deploying strategies...
...We are looking for a passionate customer service officer to join our Kuwait team.
Your responsibilities would be as follows:
• Interact with customers via various channels, including phone, email, chat, and in-person.
• Provide timely and accurate information to...
...Job Description
Skills and Qualifications:
Proven experience in customer service
Excellent communication skills, both verbal and written.
Keen attention to detail.
Strong problem-solving and negotiation skills.
Ability to work independently and as...
...Memorizing the prices and features of each offer.
Confirming customers' language preferences as you assist them.
Addressing queries, complaints, and recommendations furnished by customers.
Redirecting customers to the pertinent department, if needed.
Deferring...
...Manage inbound and outbound calls in a timely manner.
Analyze client requirements and offer the best possible solution or information.
Provide information to the customer about our products and create lead using proper lead type.
Take the initiative to build...
...anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs .
Protects patients rights by maintaining confidentiality of medical, personal, and financial information.
Maintains...
$1000 - 1500 per month
...Job Description
Manage inbound and outbound calls in a timely manner.
Identify customers’ needs, clarify information, research every issue and... ...Prior exposure to working in a call center or customer service support profile.
Strong phone and verbal communication...
...Call center agent.
General conditions for submission
The applicant has a transferable Kuwaiti visa.
The work location is in the Sabah Al-Salem region - Al-Shamel Laboratories.
Proficiency in speaking and writing in English and Arabic.
To have communication...
Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus Offered
Licensed Therapist / Counselor Details:
~100% remote work
~ High volume of regular client referrals
~ Therapy focused model with zero administrative work
~...
...Work with other management team members to develop call center objectives, keeping profitability and efficiency in mind
Lead team meetings and coach and motivate team members
Hire, onboard and train call center personnel
Analyze call center data and prepare reports...
Call Center Agent
Qualifications:
• Visa 18 transferable
• Can join immediately
• Fluency... ...• Excellent interpersonal skills, be customer-focused, and have strong customer support... ...in a call center or customer service role is preferred.
• Strong computer...
...Key Responsibilities of Front Office Guest Service Agent:
Female
Participates in the prompt and courteous check in and check out... ...skills, you will have a passion for delivering a great customer experience
Previous experience of using Opera Property Management...
...To complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive... ...skills (written and spoken
2+ Years of experience as a Call Center Agents
Responsibilities
Handle inbound and outbound...
...Answer all in-coming telephone calls and dispose of properly via appropriate transfer, taking down message or follow-up and return... ...confirmation
Booking appointments for all doctors and other services
Distribute change of physician schedule information; appropriately...
● Handles all incoming calls and inquiries from customers and dealers on general issues and specific issues related to buy and sell requests/inquiries... ...and customer satisfaction surveys to assess overall services provided
● Build sustainable relationships and trust with...
- Respond to customers’ calls, requests, and enquiries, in addition to redirecting received calls to the required function in a timely manner... ...a high standard of communication in order to maintain service quality and customer satisfaction.
- Maintain full knowledge...
...Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities...
...communiquer ainsi quune rigueur dans le suivi des dossiers clients.
- Vos capacit s de persuasion, votre c t extraverti sont au service de votre ambition.
- De fortes possibilit s d volution sont possibles en cas de r sultats la hauteur.
- De formation commerciale...
Call Center Agent
Eligibility:
• ARAB NATIONALITY
• At least 1 yr. of experience in the same field
• Strong communications and negotiations skills
• Ability to work as effective part of a team.
• Ability to deal with work pressures and complains
• Fresher...
...the founders: personal assistance, daily schedule and email management assistance
Office representative: answer inquiries, phone calls and emails
Requirements
Must be energetic
Must have good communication skills (verbal and written)
Accurate at work
Attentive...