Search Results: 2,648 vacancies
...Kuwait & Riyadh for fabric home textiles, window coverings and customized home products.
We are a young and fast growing team... ...conversational skills
Relationship building and management
Customer Service experience
Experience with online CRM systems or Hubspot is...
# Inbound Calls: Handle inbound calls from customers regarding orders, billing inquiries, product support, account management, and general assistance.... ...appointments, conduct surveys, and promote products or services. Maintain professionalism and courtesy during outbound...
...DUTIES AND RESPONSIBILITIES:
Improving customer service experience, creating engaged customers, and facilitating organic growth.
Taking ownership of customers' issues and following problems through to resolution.
Setting a clear mission and deploying strategies...
...Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied... ...customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting,...
$1000 - 1500 per month
...Job Description
Respond to customer inquiries, concerns, and complaints via phone, chat, or social media promptly and professionally.
Provide accurate information about products, services, policies, and procedures to assist customers in making informed decisions...
...Responding promptly and effectively to incoming customer enquiries through various channels including live chat, phone and email.
Building and developing customer relationships.
Ensuring that more complex customer issues are followed up and resolved in a timely...
Giving feedback and following up on recurring customer issues together with the Customer Support Manager and other relevant internal departments.
Contributing to excellent service and the ongoing development and improvement of the customer experience.
...Handle inbound and outbound calls.
Identify the needs of customers, provide accurate solutions, and give satisfactory... ...about the company’s new products, services, policies, ... etc.
De-escalate... ...and the other call center agents to improve the customer service....
# Answering incoming customer calls and providing accurate information about our products and services
# Assisting customers with their inquiries, concerns, and complaints in a professional and courteous manner
# Identifying and escalating priority issues to the appropriate...
...Job Description
Position Overview:
The Customer Experience Specialist will be responsible for ensuring that every customer interaction reflects our brand's values of exceptional service and satisfaction. This role requires a dedicated professional with outstanding...
...Memorizing the prices and features of each offer.
Confirming customers' language preferences as you assist them.
Addressing queries, complaints, and recommendations furnished by customers.
Redirecting customers to the pertinent department, if needed.
Deferring...
...Manage inbound and outbound calls in a timely manner.
Analyze client requirements and offer the best possible solution or information.
Provide information to the customer about our products and create lead using proper lead type.
Take the initiative to build...
...include but not limited to:
Identifying customers’ needs, clarify information, research... ...customers
Following up complicated customer calls where required
Obtaining and... ...resolving customer complaints regarding to service problems
Reporting upper management on...
...VAC9161 - Manager Customer Journey Mapping & Re-design Company: Ooredoo... ...world-class communications services in Kuwait. In the face of intensifying... ...chat, websites, mobile apps, call centers, and retail stores.... ...teams, including contact centre, sales, customer service, and...
...Responsible for Handle Customer's Inbound And Outbound Calls.
Telling The Customer's About Products / Offers / Services and quoting them with their requirement.
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...maintain accurate records for all above services
Complete ad-hoc tasks as and when required... ...Running outbound campaigns (phone calls, emails, face-to-face meetings, etc.) to... ...sales opportunities
Ensuring excellent customer service through regular client follow-up...
...Manage arrivals and departures of everyone visiting our hotel
Provide exceptional guest service by responding to guest requests efficiently and courteously
Maintain a high level of professionalism and accuracy with all accounting functions
Communicate with housekeeping...
...Answer all in-coming telephone calls and dispose of properly via appropriate transfer, taking down message or follow-up and return... ...confirmation
Booking appointments for all doctors and other services
Distribute change of physician schedule information; appropriately...
- Good communication skills
- Able to join immediately
- Prefer Bilingual
- Must have similar experience
- Able to work flexible hours.....
- Market standard salary
- Free Transportation (Major Kuwait areas only)
- Free Food
- Self medical insurance
- Every...
...Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties... ...targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
Maintain...