Search Results: 3,644 vacancies
# Inbound Calls: Handle inbound calls from customers regarding orders, billing inquiries, product support, account management, and general assistance.... ...appointments, conduct surveys, and promote products or services. Maintain professionalism and courtesy during outbound...
...Job Description:
Handle inbound and outbound customer calls in a professional and courteous manner.
Provide information, answer inquiries... ...customer issues.
Upsell or cross-sell products and services when appropriate.
Stay updated on company products, services...
house of light
Kuwait
19 hours ago
...DUTIES AND RESPONSIBILITIES :
Improving customer service experience, creating engaged customers, and facilitating organic growth.
Taking ownership of customers' issues and following problems through to resolution.
Setting a clear mission and deploying strategies...
HealthCare Dynamics Gen. Trading Company W.L.L
Sabah Al-Salem
1 day ago
...Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied... ...customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting,...
...We are looking for a passionate customer service officer to join our Kuwait team.
Your responsibilities would be as follows:
• Interact with customers via various channels, including phone, email, chat, and in-person.
• Provide timely and accurate information to...
Pakistanisinkuwait
Kuwait
19 hours ago
...Responding promptly and effectively to incoming customer enquiries through various channels including live chat, phone and email.
Building and developing customer relationships.
Ensuring that more complex customer issues are followed up and resolved in a timely...
Giving feedback and following up on recurring customer issues together with the Customer Support Manager and other relevant internal departments.
Contributing to excellent service and the ongoing development and improvement of the customer experience.
...necessary.
Provides information about Hospital, such as location of departments/offices, employees within the organization or services provided.
Handles patients registration, all clinical booking procedures, schedules appointments and does follow ups.
Ascertains...
New Mowasat Hospital
Hawalli Governorate
2 days ago
...Job Description
Position Overview:
The Customer Experience Specialist will be responsible for ensuring that every customer interaction reflects our brand's values of exceptional service and satisfaction. This role requires a dedicated professional with outstanding...
Call Center Agent
Job Location : Kuwait
Job Details :
• Should have experience as Call Center Agent
• Any Nationals
Customer Service Agent
Job Location : Kuwait
Job Details :
• Minimum of 3 years of experience in customer service or customer experience roles, preferably in the retail industry.
• Fluent in both Arabic and English, with excellent written and verbal communication...
...Respond to customer inquiries and provide comprehensive information about our products and services
Resolve customer issues efficiently and professionally, ensuring a high level of customer satisfaction
Assist customers with order processing, billing inquiries,...
...include but not limited to:
Identifying customers’ needs, clarify information, research... ...customers
Following up complicated customer calls where required
Obtaining and... ...resolving customer complaints regarding to service problems
Reporting upper management on...
...Manage inbound and outbound calls in a timely manner.
Analyze client requirements and offer the best possible solution or information.
Provide information to the customer about our products and create lead using proper lead type.
Take the initiative to build...
...Attend and manage formal calls and provide accurate and concise... ...Assess the exact requirements of customers and provide appropriate solutions... ...Offer optimum call support service by initiating conversations in... ...responsibilities of a call center agent or associate.
Strong phone...
...Memorizing the prices and features of each offer.
Confirming customers' language preferences as you assist them.
Addressing queries, complaints, and recommendations furnished by customers.
Redirecting customers to the pertinent department, if needed.
Deferring...
...anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs .
Protects patients rights by maintaining confidentiality of medical, personal, and financial information.
Maintains...
...VAC9161 - Manager Customer Journey Mapping & Re-design Company: Ooredoo... ...world-class communications services in Kuwait. In the face of intensifying... ...chat, websites, mobile apps, call centers, and retail stores.... ...teams, including contact centre, sales, customer service, and...
Ooredoo QSC
Kuwait City
4 days ago
...Responsible for Handle Customer's Inbound And Outbound Calls.
Telling The Customer's About Products / Offers / Services and quoting them with their requirement.
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Senator International Shipping CO. Wll
Kuwait City
1 day ago
...Answer all in-coming telephone calls and dispose of properly via appropriate transfer, taking down message or follow-up and return... ...confirmation
Booking appointments for all doctors and other services
Distribute change of physician schedule information; appropriately...
